

BETTER COVERAGE.
BIGGER PIECE OF MIND.
The Services Commitment in a Cat® Customer Value Agreement is our commitment to keep downtime to a minimum. On the jobsite, time is money — and with Services Commitment, you can protect both. We’ll make sure you get the parts and service you need quickly, so you can get back to work without delay.
CONTACT HAWTHORNE CAT TO BUILD THE CVA THAT MEETS YOUR NEEDS, KEEPING YOUR CAT EQUIPMENT READY TO WORK.
CUSTOMER VALUE AGREEMENTS
HASSLE-FREE OWNERSHIP TO MAXIMIZE YOUR MACHINE - AND YOUR UPTIME
HASSLE-FREE
OWNERSHIP
Security of Expert Dealer Support
Peace of Mind Equipment Health Management
GUARANTEED
PARTS AVAILABILITY
Parts the Next Day or When You Say
PRIORITY
SERVICE
Priority Appointment Scheduling
Pre-Appointment Diagnostics
Dealer Labor, repair completed within 2 business days from initial customer authorization (or by customer specified repair date)
Get Started in 3 Easy Steps

Contact us for a quick conversation about your operation to pinpoint the right CVA for you.

Link your company to VisionLink to start condition monitoring for your CVA-covered equipment.

Receive easy-to-access digital tools that let you monitor important operating data for your business from any internet-connected location.
Customize Your CVA:
Choose from Four Core Programs
